Services

Here's what you really need to get the most out of ServiceNow

• Drive your user base to the Employee Service Center to answer their questions before they ask them
• Core integrations: LDAP, Azure, SSO, MID Servers
• Other core tasks: MID Servers, Email Formating, Form & List Layouts

Move your back office teams out of email

• Capture exactly what information you need with a Service Catalog form
• Publish Knowledge Articles for what your employees are looking for
• Leverage reporting and analytics to proactively staff or train for busier times of year, or specific seasonal requests

Optimize your company's Service Desk

• Efficiently route requests
• Build simple, intuitive and flexible forms that capture just the information you need
• Publish knowledge articles on the Employee Service Center for common inquiries
• Leverage the new Service Operations Workspace

Establish a bird's-eye view view to audit and administer

• Manage all of your organization’s devices from ServiceNow with integrations leveraging Service Graph Connectors
• Find out what you don't know with Discovery
• Tie together the configuration items you've found with Service Mapping

Help your HR department work more effectively by tracking the requests that are submitted

• Generate onboard & off-boarding workflows that flow across organizations within your company
• Manage Leave of Absence Requests so employees know what they need to do, and when they need to do it
• Respond to and act on Employee Inquiry Cases discreetly